Conference Proceedings


22nd Bled eConference - Research Volume

eCommerce Architecture

Research paper

Activity, ICT, and Material Infrastructure in Complex Multi-Organisational Settings: An Assessment of Innovation Potential for Pharmaceutical Cold Chain Transport and Handling
Allen Higgins, Anita Mangan, Angela Kerrigan, Suzanne Laffan, Stefan Klein

What are the infrastructural possibilities for introducing novel ICT based services in the international multi-modal logistics environment? The specific case of nascent real-time reporting potentials for cold chain transport and handling in a hybrid data carrier environment is explored and an infrastructural analysis indicates the technical suitability of a GSM telemetry. Activities and technology-in-use were also observed and our analysis suggests that a socio-organisational infrastructure of uniform or standard practices, policies, procedures and software is infeasible and may in fact be undesirable in complex, international, multi-organisational settings.

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