eProcess Design II




June 7, 2006
11:00 - 12:30
Hotel Park - Cankar Hall

Chair: Rolf T. Wigand, Distinguished Professor
University of Arkansas at Little Rock, United States


Matching complex customer needs with e-service bundles
Sybren de Kinderen
Jaap Gordijn
Hans Akkermans
Free University Amsterdam, The Netherland

The semantic Web-ready postal address management in global e-commerce
Damir Trninic
Post Serbia, Serbia and Montenegro

Towards Value-based Design Patterns for Inter-Organizational Control
Vera Kartseva
Joris Hulstijn
Jaap Gordijn
Yao-Hua Tan, Professor
Free University Amsterdam, The Netherland